Most OT security deployments require months, consume IT bandwidth you don't have, and require your team to figure things out after the vendor leaves. Ours doesn't.
Industrial Defender has been deploying in live industrial environments since 2006. We built our implementation process around one constraint above all others: your operations can't stop.
Neither can your ratepayers, your regulators, or your operations team.
That's why our deployment methodology was built from day one for environments where downtime isn't an option. We don't learn your environment during implementation — we arrive with a tested process, dedicated services engineers, and a site prep guide that resolves firewall rules, network configuration, and user accounts before we ever touch your systems.
Your control systems keep running. Your team stays informed at every step.
We deploy and configure ID Central Manager and ID Collectors (physical or virtual). Agents go on Windows and Linux endpoints; agentless collection begins for Cisco, Fortinet, VMware, and your OT protocols — DNP3, Modbus, ENIP/CIP, S7, and more.
Every endpoint is validated. Compliance reports are reviewed against your specific requirements — NERC CIP, NIST CSF, IEC 62443, or others. We tune alerting thresholds to your environment before handoff.
Your team gets a dedicated ID 101 training class — delivered remotely or on-site. After training, you have access to free training videos, a knowledge base, support portal, and the ID Users Group: a monthly peer forum where customers share practices and ID product management shares roadmap updates.
We don't disappear after go-live. Sustain services include periodic health checks and tuning for organizations that want ongoing support.. Semi-annual check-ins keep your deployment aligned as your environment evolves.
Open the Industrial Defender Dashboard. Review any high-priority events. Check baseline exceptions. Verify assets are reporting. Onboard anything new.
That's it. What used to take 5 hours now takes 45 minutes.
No custom scripts. No manual spreadsheets. No scrambling before an audit.
Industrial Defender has deployed across electric utilities, combined-cycle power plants, oil & gas operations, chemical facilities, water systems, and global manufacturing — including environments with SCADA, DCS, PLCs, HMIs, relay gateways, GPS time sync servers, and industrial switches.
Our collection stack adapts to your architecture: agent where it makes sense, agentless where it doesn't, and passive network traffic analysis where active queries aren't possible. You don't get locked into one method.
Deployed in < 4 weeks at < 50% of competitor cost; $3M in avoided upgrade costs
80% reduction in compliance prep time; 60,000+ customers protected
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85% of NERC CIP compliance time reclaimed
USB malware detected immediately post-deployment: "Your solution just paid for itself"
Every deployment includes a named Senior Project Manager and Senior Services Engineer.
Your Customer Success Manager stays involved through go-live. Regional Sales and Solution Architects remain accessible throughout.
We don't hand you off to a generic support model the moment contracts are signed.
We'll walk you through a scoped deployment plan — no pressure, no generic demo.
