A global chemical processor achieved centralized OT asset visibility and security monitoring across nine plants and multiple ICS vendors with Industrial Defender.

A large chemical processor needed centralized OT asset visibility and security monitoring across nine plants running heterogeneous ICS systems from vendors including Honeywell, Schneider, Siemens, Woodward, Hima, Rockwell, and Yokogawa.

This customer is a large producer of chemicals including low-density polyethylene (LDPE), producing a wide range of chemical grades suitable for many plastic processing techniques and used across various applications.
Their environment consists of wide industrial networks comprised of heterogeneous ICS systems, including Honeywell, Schneider, Siemens, Woodward, Hima, Rockwell, and Yokogawa. Complete asset visibility and management was a challenge, with several teams running nine different plants with different groups and operators. The goal was to monitor and manage these systems from one location.
Centralize asset visibility and management across nine plants running heterogeneous ICS systems.
Effectively keep up with vulnerabilities in their devices across multiple ICS vendors.
Detect anomalies in the OT network and endpoints, and forward OT security events to the IT security team.
The company deployed Industrial Defender to monitor and manage all of its OT assets across nine plants.
The moment the solution was implemented, they found problems they weren't previously aware existed — including a service account causing continuous failed logons from an unused service still running, which they were able to correct right away. They also found serious disk space issues on some of their OT devices.
The vulnerability monitoring tool helped the company understand which devices in their system were at the greatest risk, letting them run a policy to confirm vendor-required patches had been applied successfully.
They created an automated report to regularly monitor for any assets falling out of compliance with the new patch policy.
The Industrial Defender platform enables organizations to strengthen cybersecurity across multiple domains.
Together, these capabilities created a unified OT cybersecurity platform — delivering continuous visibility, automated monitoring, and audit-ready compliance across the utility's entire operational environment.
All security events are now visible in one centralized location, with OT security events automatically forwarded to the IT security team.
Connecting to Level 2 switches let the team gather asset information without changing hard-coded firewall rules — a requirement that was very important to them.
The end result was deep, centralized visibility into their ICS network and endpoints across all nine plants.
Through a combination of active OT data collection and network-level monitoring of devices and networks, the company was able to effectively manage risk, detect threats, and automate manual tasks.
Complex, multi-vendor OT environments with distributed plant operations need a single, vendor-agnostic platform to centralize visibility, streamline vulnerability management, and connect OT security data to IT teams.