We are seeking a highly motivated Project Manager to join the Industrial Defender professional services team. This is a remote position.

The Project Manager is responsible for the overall implementation and deployment of Industrial Defender's leading OT security and compliance product suite for our global customers. You will be on the leading edge of securing and protecting vital critical infrastructure and industrial operations such as electric utilities, oil & gas, chemical, and manufacturing industries from cyber threats.

The Project Manager will be the customer’s primary point of contact during the project phase and will ensure appropriate communication among the entire project team and stakeholders. The Project Manager will orchestrate planning meetings with customers, manage the project scope and risk, provide guidance to the service team, manage project plans and schedules, and handle resource scheduling and tracking. You will ultimately ensure a successful outcome and the deployment of the solution to the customer’s satisfaction.

Salary range: $130,000 - 150,000
Location: Remote

• Work closely with the Sales Manager and Sales Engineer to identify and understand all customer requirements and project deliverables.
• Obtain, understand, and confirm customers' expectations of the Industrial Defender solution.
• Work with customers to guide and plan Industrial Defender solution implementation.
• Educate customers on the Industrial Defender solution.
• Create and manage project plans and schedules.
• Identify and manage project risk.
• Manage and monitor all deployments closely with the service team.
• Ensure the project team follows through on the deployment approach and checklist.
• Manage all aspects of deployment from kickoff to close-out.
• Ensure project success and minimize project risk and interruption on customer systems.
• Respond quickly to customer inquiries; continuously look to increase customer satisfaction and deepen client relationships.
• Champion and advocate for customers' project needs.
• Ensure proper project tracking for time and expense for financial reporting.
• Manage multiple customer projects concurrently.
• Assist the sales team with the creation of statements of work and expanding service offerings to customers.
• Ability to travel to visit customers occasionally.

• BS degree in Computer, Information Systems or Engineering related field preferred.
• Strong interpersonal, customer service and decision-making skills, with ability to manage multiple projects and priorities in a fast-paced environment.
• 5 - 8 years of successful experience managing customer project implementation with strong security or networking technology exposure.
• Experience with NERC CIP and DHS CFATS regulatory requirements is a plus.
• Industrial Control System (EMS/DCS/SCADA) experience is a plus.
• PMP certification is preferred.
• Self-directed and motivated, with ability to work independently, as well as collaboratively in a team environment.