We’re hiring an experienced IT professional to lead and execute internal IT operations and strategy. Title and scope will depend on experience. This role covers a wide range of responsibilities—from infrastructure to support—with the goal of enabling productivity and scaling IT capabilities across a global, remote-first cybersecurity company.

This is a hands-on position with strategic impact, based at our headquarters in Foxboro, MA.

• Define and execute the internal IT roadmap in alignment with company priorities.
• Lead vendor and MSP relationships; evaluate and improve service delivery.
• Ensure fast, reliable support for remote, in-office, and traveling employees.
• Oversee networking and infrastructure: firewalls, switches, VPN, Wi-Fi, and remote access.
• Administer internal systems for collaboration, productivity, and access control.
• Support field, sales, and deployment teams with secure, mobile-ready infrastructure.
• Maintain and upgrade virtualization environments used for labs, demos, and testing.
• Coordinate onboarding/offboarding workflows and system access control.
• Contribute to compliance, audit readiness, and incident response plans.

• 7+ years of IT experience, including 3+ in a lead or ownership role.
• Strong track record supporting global teams in hybrid/remote environments.
• Experience managing IT infrastructure, vendors, and SaaS systems.
• Solid grasp of IT security principles, asset management, and internal support workflows.
• Strong organizational and communication skills; can work independently and drive outcomes.